As a global market-leader in hair extensions since 2020, LaceWRLD strives for customer satisfaction. We are proud to offer a no-hassle 5 day returns on all our hair extensions from the date of delivery.
Returns or Exchanges must meet the following conditions:
- Must not be used or altered
- Must be in the security ties
- Must not be chemically altered
- Must have proof of purchase
- Must be in original packaging with tags
Easy Refunds
We are pleased to offer 5 days for refund requests. All approved returns are subject to a 15% restocking fee. Refunds are applied to your original payment method minus any applicable restocking or shipping fees.
Returns or Exchanges must follow these directions:
- Email returns@lacewrld.com with your purchase information
- Complete the return form, wait for approval, and ship the package.
- We’ll issue a refund within 7 to 10 business days of receiving the return.
Savvy Shopper Tip: Most hair companies that offer “sample tester swatches” have very strict policies that allow you to open the tester, but forbid you from returning or exchanging the actual product you purchased if removed from the packaging. Don’t regret falling victim to these clever marketing tactics!